WAMMI Item Analysis

Users' ratings, statement by statement	Agreement	Disagreement

This web site has some annoying features.
I feel in control when I'm using this web site.
Using this web site for the first time is easy.
This web site is too slow.
This web site helps me find what I am looking for.
Everything on this web site is easy to understand.
The pages on this web site are very attractive.
This web site seems logical to me.
It is difficult to tell if this web site has what I want.
This web site has much that is of interest to me.
I can quickly find what I want on this web site.
It is difficult to move around this web site.
Remembering where I am on this web site is difficult.
Using this web site is a waste of time.
I can easily contact the people I want to on this web site.
I don't like using this web site.
I get what I expect when I click on things on this web site.
This web site needs more introductory explanations.
Learning to find my way around this web site is a problem.
I feel efficient when I'm using this web site.

Notes:

What is shown in the above table?: In the above table you will see the WAMMI items in precisely the wording that they were presented to the users. For each item, we have shown how your users rated you on this item in comparison to the data from other sites in our database.
What is meant by 'Agreement' and 'Disagreement'?: The length of the green or red bar indicates how much more your users agreed or disagreed with the item as applied to your web site in comparison to the data from other sites. The longer the bar, the more agreement or disagreement.
Interpretation Note:: Rather than trying to do everything at once, we suggest you take two or three items from near the top of the list that are meaningful to you and which have long green or red bars and use these to inform your strategy for updating your site.