WAMMI is a web analytics service that objectively measures user-satisfaction by asking visitors for their reactions to the website.

WAMMI helps you accomplish your business goals in the following ways:

• Measures user satisfaction of you web site based on user-reactions.

• Generates objective data for management in easy-to-understand format.

• Provides a powerful basis for web site changes and design improvements.

• Benchmarks your site relative to others in terms of user-satisfaction.

• Tracks web site performance to see if business goals are being accomplished.

WAMMI started in 1996 as a commercial service for web site analytics, to report quickly and objectively about who visited the site what they thought of it and what needed improving.

WAMMI was built on previous expertise that was gained from evaluating software for usability; International software standards; R&D projects sponsored jointly by The European Commission and the European IT industry.

WAMMI has been used in many sectors such as banking and finance, travel, telecom and IT and all sizes of transactional (e-commerce) sites. It has also been applied to corporate intranet solutions.

WAMMI has been used in the public sector (e-government). It has been broadly recommended, for instance, by the UK guidelines for public sector websites.

The unique WAMMI international database containing over 200 site evaluations has also been partitioned for different site types, such as transactional sites, financial sites and B2B sites.

With today's global focus on markets, user-reactions and opinions vary between different countries. WAMMI is frequently used internationally and is currently available in most European languages.